Ensuring employees get training for any job’s unique challenges is essential to create the most efficient workplace possible. One crucial way to create uniform standards within an organization is to create an enterprise training program.
An enterprise training program creates a learning environment that teaches employees what to expect in a work environment, and most importantly, how to respond to any unique issues.
Enterprise training programs have been expanding to include a more diverse group of methods. One of the more recent methods is using virtual reality (VR) for enterprise training purposes. The Oculus Quest 2 is an industry leader in VR technology and is investing heavily in technology suitable for enterprise training programs.
What is Oculus Quest 2?
The Oculus Quest 2 is a wireless, wearable, all-in-one VR device developed by Oculus to meet the needs of gamers and businesses alike. The device battery has a two to three-hour charge, enough to complete any exercise or program with ease. The Quest 2 also comes with two Touch Controllers for interactions within the VR experience.
The Oculus Quest 2 was developed for ease of use. Users will enjoy the wireless, rechargeable headset. Not having to be tethered to a computer allows for greater individual use and will also aid in implementation on a company-wide scale. The portability of the Oculus Quest 2 makes it perfect for training purposes.
Lighter, cheaper, and with more RAM, the Oculus Quest 2 is a worthy successor of the Oculus Quest 1. Each new generation of VR gear will add more to the experience, but presently, the Oculus Quest 2 has a wide variety of applications. The new generation of Oculus Quest devices was developed not only with video games in mind but businesses as well.
Oculus Quest 2 for Business Needs
In the dynamic economies of the 21st century, businesses are always looking for ways to create a more efficient and effective workplace. Oculus Quest 2 can help by providing realistic scenarios to better train workers. Some of the training exercises taking place on the Oculus Quest 2 include:
- Customer Service: Training employees to interact with customers who have varying needs. Workplaces that could benefit from customer service enterprise training with VR includes restaurants, sales teams, or the hospitality industry.
- Technical Skill Training: Training that keeps employees up to date about current innovations in their field. Enterprise training with VR can help by allowing employees to learn from mistakes that won’t negatively affect the organization.
- Quality Training: Quality training is vital for production-focused corporations. It trains employees to competently and consistently find quality control errors and alleviate them. VR for enterprise training can be useful for production-based organizations because a VR system would remove the need for on-site training, and therefore, errors in work.
- Safety Training: Safety training is among the most important forms of training an organization will provide. Keeping employees safe and productive will create more efficiency in the long run. Enterprise training with VR is a significant development for safety training because it allows employers to provide a safe learning environment for problems that may arise in the workplace. Prepared employees are safe employees.
Case Studies of Oculus Quest 2 Success in Enterprise Training
VR for enterprise training has only been growing, and with the release of the Oculus Quest 2, the market will be expanding again. Corporations usually hire a developer to create scenarios unique to the challenges facing the company. Many large corporations have already integrated VR technology into their training, and in doing so, they have created greater efficiency and effectiveness.
Nestlé Purina
As one of the leading pet food providers globally, Nestlé Purina continually needs to look for ways to create efficiency. Using VR for enterprise training was one fundamental way Nestlé Purina could increase their efficiency, especially in their sales department.
Due to high travel costs and loss of productivity, it was hard for Nestlé Purina to show their sales staff how, where, and with what quality their product was made. Nestlé Purina used the Oculus Quest 2 to create a 360-degree tour of their production facility to solve this problem. The 360-degree tours allowed salespeople to see the facility without the need for costly and time-wasting travel.
Another critical use of the Oculus Quest 2 for Nestlé Purina concerned merchandising. Where a product is placed on a shelf determines its visibility to consumers. With the Oculus Quest 2, the sales team at Nestlé Purina has been able to virtually determine placement by analyzing sales data. By determining placement virtually, a salesperson can better plan for consumption changes at individual retailers and save time on travel.
Nestlé Purina estimates that they save more than $100,000 per year since they have implemented enterprise training with VR through Oculus Quest 2. By saving money and time, a company like Nestlé Purina can garner more significant profits.
Hilton
Hilton uses VR for enterprise training in two main ways. First, they noticed that many of their corporate staff had never worked in a hotel before. Corporate management not having experience created problems because, in some cases, management would implement innovations that caused more disturbances than they solved. Hilton responded by deploying the Oculus Quest 2 to train their corporate staff in their front-line workers’ experience.
By showing corporate staff the experiences of their front-line workers, Hilton was better able to create innovations that aid their company’s efficiency. Having corporate staff and front-line workers on the same page will create a more harmonious work environment for all.
Hilton also used the Oculus Quest 2 to develop scenarios where their employees were customers in either good or harmful interactions with hotel staff. By putting employees in the shoes of their customers, the hotel was able to explain precisely how hotel staff should respond to customer requests. Enterprise training with VR allows companies such as Hilton to train their employees for all types of customer interaction.
Hilton has seen significant success with the implementation of an enterprise training program with virtual reality. They have seen time spent on training reduced by more than 91%, and employees who received the training changed their behaviour in 87% of cases where corrections were needed. As a hospitality-based company, customer interactions are of utmost importance to Hilton.
Johnson & Johnson Institute
The Johnson & Johnson Institute has uncovered what they believe to be a massive problem in the medical field, which could be solved with the implementation of enterprise training with VR.
Johnson & Johnson noticed that new tools and operations were routinely being developed in the medical industry, but medical professionals could never use these innovations without training. When it comes to surgery, training is more important than anything.
Realizing there was a dire need for new training tools, the Johnson & Johnson Institute helped develop programs for the Oculus Quest 2 that trained surgeons in new techniques and tool usage. By developing VR solutions, companies like Johnson & Johnson can promote training without patient safety issues.
Johnson & Johnson’s development of enterprise training with VR has resulted in a few advantages for the company. They can now train medical professionals with the latest technology in their field while eliminating safety issues almost entirely. Johnson & Johnson also credits the Oculus Quest 2 for allowing remote meetings to feel more human, a problem that has arisen due to the COVID-19 pandemic.
UConn Health
The University of Connecticut’s Health division is an industry leader in using VR training for its medical staff. By integrating enterprise training with VR into their organization, Uconn Health has increased the amount of training provided to each medical professional.
Doctors gain skills by practicing and refining the capabilities they learned in school or in their residency. The problem that Uconn Health found was that their training time and opportunities were limited. By expanding training to the Oculus Quest 2, Uconn Health was able to add additional training capabilities by allowing some practice procedures to take place virtually.
Uconn Health has also added software to its training that allows medical professionals to make mistakes. The software will analyze the mistake and give guidance on how to proceed better next time. The software in use at Uconn Health also gives the instructors access to the virtual surgeries to give feedback. All of these innovations have led to more opportunities for doctors to practice and hone their abilities,
Avangrid Renewables
Avangrid Renewables operates more than 60 wind-powered energy production facilities across the United States. One major issue they found in operating so many facilities was that maintenance across all facilities was not always uniform. Enterprise training with VR can help solve problems relating to standardization among different energy production facilities.
Cost efficiency is vital for Avangrid, so they realized it was ineffective for technicians to train, in-person, on the twenty-five different types of wind turbines Avangrid Renewables has in use. Wind turbines are often located in isolated, rural areas, so training without travel saves large sums of money. By introducing the Oculus Quest 2 and enterprise training with VR, Avangrid can train their technicians remotely and send them on jobs when their training is over.
Safety is essential to the training provided by the Oculus Quest 2 to Avangrid. Working alongside wind turbines is a dangerous job. By training employees remotely first, the risks related to initial training are eliminated. The software utilized by Avangrid also shows employees where they went wrong and the possible outcomes of their mistakes.
Avangrid Renewables claims that by using the Oculus Quest 2 and implementing VR for enterprise training, they will be able to train their technicians 65% faster. The decreased training time is likely due to the time and money saved on travel and the increased safety training, which pays off in the long run.
By training technicians quickly, Avangrid will be able to utilize its capabilities better to increase output and stay on top of problems surrounding its wind farms.
Bonus: See our full Case Study with Avangrid Renewables here!
Nimbus Therapeutics
Nimbus Therapeutics is a pharmaceutical company that focuses on the early stages of drug development. A critical aspect of pharmaceutical work is analyzing and understanding the chemical structure of the drug they are trying to make. 2D representations of the chemical compounds are useful, but adding the third dimension allows for a greater understanding of the drug and its potential as a medication.
Nimbus uses the Oculus Quest 2 to display data in a 3D manner about the chemical structure of the drugs in development. Using a 3D projection allows chemists to change their perspective. Instead of a 2D representation of a 3D molecule, Oculus Quest 2 allows chemists to analyze the potential drug from all angles. Chemists can look at the representation to see if more stable compounds could be created or if something else entirely has been overlooked in development.
Nimbus Therapeutics estimates that using the Oculus Quest 2 and pairing it with enterprise training for VR will amount to savings of tens of thousands of dollars every year. By improving communication and analysis, Oculus Quest 2 can save money and time at Nimbus Therapeutics.
What’s Next with Oculus Quest 2?
Any organization that needs to implement changes in a top-down fashion will find that employing an enterprise training program will lead to uniform changes around the entire organization. Using VR technology in their enterprise training, an organization can create greater efficiency for the company and understand the issues their employees are having in the workplace.
Oculus Quest 2 is becoming an integral aspect of many VR for enterprise training programs. Its ease of use and ability to have almost any sort of scenario created allows all types of workplaces to take advantage.
Software created for the Oculus Quest 2 has the ability to train employees for safety, technical, and quality proficiency, and the horizons of technology are only expanding. The use of Oculus Quest 2 will help in creating an efficient and effective training regimen for any business, so get started with it today!
